Troubleshooting Windows STOP Messages. TROUBLESHOOTINGWINDOWS STOP MESSAGESLast updated October 1. Hold mouse here for list of most recent changes. Receive notice whenever this page is updated. STOP Messages. literally mean Windows has stopped! These appear only in the NT- based operating systems: Win NT, Win 2. Win XP, and Vista. Most are hardware issues. Learn how to prevent “Blue Screen of Death” crashes and update your PC to fix Windows BSOD stop errors.STOP messages are identified by an 8- digit hexadecimal number, but also commonly written in a shorthand notation; e. STOP 0x. 00. 00. 00. A may also be written Stop 0x. A. Four additional 8- digit hex numbers may appear in parentheses, usually unique to your computer and the particular situation. NOTE: Many users search this site for the word minidump which often accompanies these Stop Message errors. The fact that a memory minidump occurred tells you nothing except what you already know — that there was an error. It is the name of the error condition and its 8- digit number that help you determine the actual error condition. Blue Screen Bad Pool Caller ★★ Fix, Clean [ BLUE SCREEN BAD POOL CALLER ] And Optimize PC!SPEED Up Your PC FREE Scan Now!Recommended). - Fix Windows. . John Carrona,BSOD crash analysis support, BSOD debugging and error reports and help for Microsoft Windows Operating Systems, driver research,crash dump analysis.Windows 10/8/7 Stop Errors or Blue Screens Guide.Analyze, fix Windows Error Codes, Bug Check errors, system crash errors, system fault, kernel error crashes. ![]() If a message is listed below, but has no articles or explanation (nothing but its number and name), post a request on the Aum. Ha Forums asking about it. STOP messages of this type are rare, obscure, and usually only of interest to programmers debugging their code. Real- life scenarios of a computer user encountering them are unlikely, so I’ve made it a lower priority to document them here; but we’ll be happy to address this in the Forum (which also will tip me off that I should add more to this present page). General Troubleshooting of STOP Messages. If you can’t find a specific reference to your problem, running through the following checklist stands a good chance of resolving the problem for you. This checklist is also usually the best approach to troubleshooting some specific Stop messages, such as 0x. A and 0x. 50. Examine the “System” and “Application” logs in Event Viewer for other recent errors that might give further clues. To do this, launch Event. Vwr. msc from a Run box; or open “Administrative Tools” in the Control Panel then launch Event Viewer. If you’ve recently added new hardware, remove it and retest. Run hardware diagnostics supplied by the manufacturer. Make sure device drivers and system BIOS are up- to- date. However, if you’ve installed new drivers just before the problem appeared, try rolling them back to the older ones. Open the box and make sure all hardware is correctly installed, well seated, and solidly connected. Confirm that all of your hardware is on the Hardware Compatibility List. If some of it isn’t, then pay particular attention to the non- HCL hardware in your troubleshooting. Check for viruses. Investigate recently added software. Examine (and try disabling) BIOS memory options such as caching or shadowing. NOTE: When a STOP message occurs, Windows can create a debug file for very detailed analysis. To do this, it needs a workspace equal to the amount of physical RAM you have installed. If you resize your Win XP pagefile minimum to less than the size of your physical RAM, you will get an advisory message that your system may not be able to create a debugging information file if a STOP error occurs. My advice is to go ahead with this change if you want, but simply remember the limitation so that you can change it back if you need to troubleshoot STOP messages. Some general troubleshooting principles are suggested in the Resource Kit for approaching STOP messages overall. APC_INDEX_MISMATCH. MSDN article. 0x. DEVICE_QUEUE_NOT_BUSY. MSDN article. 0x. INVALID_AFFINITY_SET. MSDN article. 0x. INVALID_DATA_ACCESS_TRAP. MSDN article. 0x. INVALID_PROCESS_ATTACH_ATTEMPT(Click to consult the online MSDN article.)Generally, use the General Troubleshooting of STOP Messages checklist above to troubleshoot this problem. A specific problem is known to exist with Win XP SP2 and Server 2. Microsoft. 0x. 00. INVALID_PROCESS_DETACH_ATTEMPT. MSDN article. 0x. INVALID_SOFTWARE_INTERRUPT. MSDN article. 0x. IRQL_NOT_DISPATCH_LEVEL. MSDN article. 0x. IRQL_NOT_GREATER_OR_EQUAL. MSDN article. 0x. A: IRQL_NOT_LESS_OR_EQUAL(Click to consult the online MSDN article.)Typically due to a bad driver, or faulty or incompatible hardware or software. Use the General Troubleshooting of STOP Messages checklist above. Technically, this error condition means that a kernel- mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt Re. Quest Level (IRQL) that was too high. A kernel- mode process can access only other processes that have an IRQL lower than, or equal to, its own.)Possible Resolutions to STOP 0x. A, 0x. 01. E, and 0x. Errors {KB 1. 83. Win NT, Win 2. 00. Win XPDuring upgrade to Win XP {KB 3. Win XPSTOP 0x. 00. A Error Message When You Change from AC Power to DC Power {KB 3. Win XP“Stop 0x. 00. A” Error Message When You Fast Switch Between Users {KB 3. Win XPWhile booting NT on same partition as Win 2. XP {KB 2. 27. 30. Win NT, Win 2. 00. Win XPWindows XP Restarts When You Try to Shut Down Your Computer {KB 3. Fatal System Error” When You Try to Use a Hewlett- Packard 5. C Scan. Jet {KB 3. Win XP (with Brother printer)Computer May Hang During a Heavy Load with an Ericsson HIS Modem {KB 3. Win 2. 00. 0, Win XPSTOP 0x. E, STOP 0x. 1A, STOP 0x. STOP 0x. A Errors Occur When You Try to Start the Computer {KB 2. Win NT 4. 0 (corrupt physical RAM)“Stop: 0x. A (0. 00. 00. 06. Windows 2. 00. 0- based computer {KB 8. Win 2. 00. 0 (program error, hotfix available)How to Use Driver Verifier to Troubleshoot Windows Drivers {KB 2. Win 2. 00. 0, Win XP, Server 2. Error Message When Installing Windows Vista on a Computer With More Than 3 GB of RAM: STOP 0x. A {KB 9. 29. 77. 7}. Vista (update patch available)Randomly Stop 0x.A Errors in Storport.When You Start Windows Vista {KB 9.Vista (hotfix available)0x. . B: NO_EXCEPTION_HANDLING_SUPPORT. MSDN article. 0x. C: MAXIMUM_WAIT_OBJECTS_EXCEEDED. MSDN article. 0x. D: MUTEX_LEVEL_NUMBER_VIOLATION. MSDN article. 0x.E: NO_USER_MODE_CONTEXT. . MSDN article. 0x.F: SPIN_LOCK_ALREADY_OWNED.MSDN article. 0x.SPIN_LOCK_NOT_OWNED. MSDN article. 0x. THREAD_NOT_MUTEX_OWNER. MSDN article. 0x. TRAP_CAUSE_UNKNOWN(Click to consult the online MSDN article.)By its very nature, this error means that the cause of the identified problem is unknown. Start with the General Troubleshooting of STOP Messages checklist above. Read the MSDN article linked here. Especially try to track it down by noting the history of the problem, when it appeared, and what changes were made to the system since the problem first appeared, as well as noting what activity you are attempting at the time the error message appears. EMPTY_THREAD_REAPER_LIST. MSDN article. 0x. CREATE_DELETE_LOCK_NOT_LOCKED. MSDN article. 0x. LAST_CHANCE_CALLED_FROM_KMODE. MSDN article. 0x. CID_HANDLE_CREATION. MSDN article. 0x. CID_HANDLE_DELETION. MSDN article. 0x. REFERENCE_BY_POINTER. MSDN article. 0x. BAD_POOL_HEADER(Click to consult the online MSDN article.)A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the msot common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers. By theory, RAM problems would be suspect for memory pool issues, but I haven’t been able to confirm this as a cause.)0x. A: MEMORY_MANAGEMENT(Click to consult the online MSDN article.)This memory management error is usually hardware related. See the General Troubleshooting of STOP Messages checklist above. If this occurs while installing Windows, also check the Windows system requirements including the amount of RAM and disk space required to load the operating system. If none of the above resolves the problem, see the MSDN article linked above for further steps. B: PFN_SHARE_COUNT. MSDN article. 0x. C: PFN_REFERENCE_COUNT. MSDN article. 0x. D: NO_SPIN_LOCK_AVAILABLE. MSDN article. 0x. E: KMODE_EXCEPTION_NOT_HANDLED(Click to consult the online MSDN article.)The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x. 1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0x. A errors. This default Windows error handler typically intercepts these problems if error- handling routines are not present in the code itself. Possible Resolutions to STOP 0x. A, 0x. 01. E, and 0x. Errors {KB 1. 83. Win NT, Win 2. 00. Win XPDuring Setup {KB 1. Win NT, Win 2. 00. Win XPDuring Setup {KB 3. Win XPAn ASPI3. 2. SYS issue (with SCSI hardware) {KB 3. Win XPCaused by Open Handles while closing an application {KB 1. Win NT, Win 2. 00.
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